Just as I am a "Baby Boomer" and have generalized demographic characteristics, I discovered there is a new demographic, "Millennials". There's a great article about this group and how they work. One of the most interesting excerpts from the article talks about this demographic's liabilities:
- distaste for menial work
- lack of skills for dealing with difficult people
- impatience
- lack of experience
- confidence (apparently the author implies overconfidence)
I can't imagine how any of those liabilities would be problem in a retail environment dealing with the public! (OK, that was a bit of sarcasm again)
There's also a great blog about The Millennial Generation here...
One truly amazing thing is that corporations are going out of their way to recruit and retain this demographic! GE, Proctor&Gamble, and the Wharton Business School have all set up a "reverse mentoring program" so these kids can teach middle-age managers what to learn...apparently a good idea, but then again, these organizations are just a little different than a coffee shop, aren't they? Reminds me of the phrase, "Better be nice to your kids, because they pick your nursing home."
After reading the articles and blogs and learning about how these people prefer to work and be managed, I began to wonder: If everyone believes they are genuinely special, doesn't that mean that no one truly is?
No comments:
Post a Comment